17/10/2019, 08:42 (GMT+8)

General Terms & Conditions of Promotions

  1. Customer is over the age of 18, or the age of consent in the customer's home jurisdiction, whichever is higher and has the mental capacity to take responsibility for the Customer's own actions and be bound by these terms and conditions. www.royalewin.com shall reserves the right at any and all times to void any transactions involving minors.
  2. All bonuses offered are intended for recreation customers only. Accounts identified or suspected as non-recreational play type or wager style or collaboration between parties is not eligible for this promotion and are subject to have any awarded bonuses plus winnings to be revoked at the sole discretion of www.royalewin.com.
  3. You are only permitted to have one active account on the Site. www.royalewin.com reserves the right to monitor any effort to establish multiple accounts. In the event it is discovered that you have opened more than one account, all accounts will be closed without notice. www.royalewin.com reserves the right to deny access to anyone. All offers is restricted to only one account per individual, family, household address, email address, telephone number, bank account and IP address.
  4. In all promotions, strict rules will be enforced on multiple accounts abuse. www.royalewin.com shall in its sole discretion decide on what activity constitutes multiple account abuse.
  5. Abuse of Bonus Programs: Bonus programs are intended for recreational bettors only. Professional players or players considered, in our sole discretion, to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions. Bonus abuse may be defined as (but not restricted to) clients cashing out for the purpose of redepositing, or referring new accounts that they are using themselves. Sanctions may be in the form of increased rollover requirements or loss of bonus privileges altogether for the offending Account as well as any linked Accounts. We reserve the right to restrict eligibility for special offers and bonuses when necessary.
  6. Where any term of the offers or promotions have not been fulfilled by eligible account holders, are breached, abused or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus or any other promotional offer resulted in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Royalewin.com reserves the right to withhold, cancel or reclaim the bonus plus all winnings. In addition Royalewin.com reserves the right to levy an administration charge on the customer up to the value of the deposit bonus to cover administrative costs.
  7. Before the promotional rollover requirements are met, the deposit amount plus the Bonus and any winnings attributable are not allowed for withdrawal.
    1. If a member has applied for a promotion bonus, but before the bonus has been credited in his account:
      1. His account balance is deemed insufficient to complete the bonus turnover requirement; www.royalewin.com reserves the right to ask the member to top up the balance or make a fresh deposit of the same amount before the credit of the bonus is done.
      2. He makes a withdrawal request; www.royalewin.com reserves the right to reject the withdrawal due to non-fulfillment of the turnover condition of the promotion. A member can make another request for withdrawal once the turnover condition has been satisfied.
    2. Likewise, when a promotion bonus is credited in a member account and he subsequently places a bet or more, www.royalewin.com will not entertain his request to cancel or withdraw the bonus in order to allow him to make a withdrawal, unless he fulfills the required promotion turnover first.
  8. Only wagers that generate a win/loss return will contribute to the promotional rollover requirement. Cancelled or void wagers or draw bets will not be counted.
  9. Bets made below (Decimal odd 1.5; Hong Kong odd 0.5; Malay Positive Odds 0.5; Indo Odd -2.0; US Odds -200) and void, tie, cancelled, or made on opposite sides with same outcome will not be counted towards the rollover requirements.
  10. Subject to Clause 5 above, once a bonus has been credited into a member's account, www.royalewin.com will have the sole discretion to approve or reject the member's request to change promotion; or to cancel the bonus; or to withdraw without completing the required rollover. Any approval given will be subjected strictly to a penalty being charged on the deposit, the bonus amount withdrawn and any winnings accrued prior to such a request will be voided.
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